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HAVE A QUESTION?

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

The MCR Club New York Fashion Week 2025 Giveaway Specific

General Questions

Great question! Our “once -in- a- lifetime” experience is advertised in the form of what’s called a “Trade Promotion”. This is a free-to-enter competition conducted by businesses to promote certain products or services. In the case of  the MCR club,  we’re promoting our club membership. These membership can be purchased online on our  secure website. 

The MCR Club covers ALL the costs associated with the Luxury New York Escape including (drumroll please): prize procurement, permit application, marketing & advertising, management & winner notification, customer service, all the marketing and advertising costs surrounding the promotion of the campaign! Phew! All of our campaigns & competitions are run in-house meaning charities don’t pay for a thing.

You’re entitled to 1 free entry into the New York promotion by signing up to be a basic MCR Club member. If you’re a premium member, you get 30 free entries each month you remain a member, and our VIP members get 50 free entries each month.

We want to reward superheros like you for putting your money to something meaningful. Each raffle ticket bundle purchase grants you MCR Club membership and bonus entries into the New York promotion. The awesome thing about this model is that it provides a chance to win big on the New York promotion & the amazing prizes already offered in the charity raffle! Your bonus entries are automatically added in your shopping cart.  The more tickets you buy, the more bonus entries you will receive. Tickets are added across multiple charity raffles.

Yep, a maximum of 400 entries is allowed per participant to encourage fair competition & broader participation.

We’ll be drawing the winner at 2:00pm AEST on Wednesday January 15th 2025. Your last chance to enter the giveaway will be 11:59pm AEST on Tuesday January 14th 2025.   

Here at Super-Hero HQ (aka MCR) we use a program to randomly select a winner from all the amazing customers who successfully made payment prior to the close time & date. It’s a bespoke application built for (y)our needs & has been verified & audited by external bodies to ensure results are accurate & that all tickets have an equal chance of winning.

5th February 2025- 12th February 2025. Your flight will depart on 5 Feb 2025 from Sydney and your retrun flight is on 12 Feburary.

We aim to make everything as transparent as possible. Please click here to find out the full terms and condtions that apply to this promotion which is part of the requirement submitted in order to receive the permit to run this free promotion.

If you want to find out more about New York Fashion Week, please click here to ensure you’re runway ready! 

Yes you do (that’s why we need your D.O.B to enter the trade promotion).

100%! As long as the other person has also entered the draw, you are able to gift somebody the experience, subject to terms and conditions. Spread the word and get you friends and family onboard!

The Trade Promotion NSW Authority Number is TP/03470.

No, your data stays safe with MCR and will not be sold to a 3rd party.  We are aware that there are sites out there running free giveaways and make a profit out of selling your information. However that is not what MCR does. Your information is only collected to enable you to enter the free draw run by MCR and for us to encourage you to purchase charity raffle tickets we promote on our website. You can check out our privacy policy on our site.

You simply select a charity you resonate with & purchase tickets on our encrypted & secure site. You’ll then receive confirmation of your purchase with your numbers allocated via email.  Each charity raffle we list on our site is subject to stringent gaming rules with their own prize pools and terms and conditions to ensure legal compliance. MCR is powered by Insight who has over 20 years of experience running charity lotteries in Australia. We live & breathe compliance & guarantee industry best-practice. Click here for more information. 

Absolutely! We give you ultimate flexibility to jump on as many raffles as you like. Each raffle has a different draw-date & pool of prizes, so you can try your luck with all.

No, we charge $0 listing fees to the charities (so more money goes towards the things that count). If after we spend all the effort in putting together the best giveaway experience, we only receive free entries  and do not sell a single charity raffle ticket on our website, it will be a pure cost to MCR to fund the experience, so that the charities are not carrying any risks or costs at all.  So we are counting on your positive experience with us and trust that if we do a good enough job, you will support the causes on our MCR site and help fund the important work they do for our communities. 

If you only enter the free Trade Promotion giveaway, there’ll be no money going to the charity- it’ll be a pure cost to MCR as we fund the entire experience.

Once you’ve grabbed a charity raffle-ticket bundle on the MCR site, we’ll charge a moderate fee as a percentage of the sale to the charity. This fee keeps MCR up & running & allows us to hire the best talent to curate & fund our free experience giveaways, ultimately encouraging more participants & greater social impact. 

Playing in charity raffles is a fun & interactive way to support the causes you care about. But we get it –  it is not  for every one and that not everyone’s in favour of this model (even though we charge no listing fee, no upfront marketing and advertising costs to the charity). 

If you’d like to support another way, you can make a donation instead! At the end of the day, we want to encourage you to do good & if you prefer to make a donation, we’ll pass on 100% of its value to the charity with a donation receipt issued by the charity. Please note banking fees may apply which is charged directly by the bank. You can call us on 1300 855 226 to make a donation and we’ll orgainse a receipt for your specified charity.

You must be at least 18 years old & live in Australia.

In Australia, raffles and lotteries fall under gambling regulations. This means you must be over the age of 18 to legally participate.

Ethical & transparent conduct drives everything we do at MCR. We have a 3-step strategy in place to safeguard our valued community which includes: identifying vulnerable people, restricting participation & self-exclusion. Please click here  for a comprehensive breakdown of these strategies, or call our Responsible Gambling Officer on 02 9215 1623 if you would like to discuss any details.

Yes, most charities issue refunds prior to the raffle draw. Please see our refund policy here. Please contact our team here if you have further questions.

The raffle tickets are sold in bundles, starting from as little as $10. Please click here to browse. 

Each raffle campaign is different (with varying causes, prizes & draw-dates). The charities listed on MCR use an automated system to randomly select the winners on the designated day. The winning superhero will be notified within 24 hours.

Your raffle ticket purchase in a one-off, however you’re free to enter as many times as you like (Responsible Gambling Applies).

There ususally is – Charities are generally required to limit the number of tickets depending on varying state gaming rules. Each charity campaign may have a different capped figure, please contact us here for further information and we will aim to assit you with the answers.

MCR only works with reputable registered Australian charities, as we know that the charity space in Australia is heavily regulated and we reguarly check how each charity uses the funds rasied in their financial reports. The ACNC (Australian Charities & Not-for-Profits Commission) is the national regulator of charities and publishes the charity information, annual reports and financial reports of each registered charity in Australia for the general public to access.  Ultimately, it’s up to the individual charity to decide where they’re going to allocate the funds raised & those reports can be accessed here.

Absolutely! we will pass on 100% of your donation your nominated charity and organise a donation receipt directly from the charit.  Please note bank may charge you a banking fee to process the donation, and  donations do not give you extra entries into the Trade Promotion. Please click here for further enquiries or if you would like to make a donation. 

Privacy & Data

Your data is stored in a secured webserver. Payment data is stored at Westpac.

Simply put, your data is encrypted in secured servers & moved over secured connections whenever processing tasks occur. That security is enhanced by following comprehensive PCI-DSS methodologies.

We take your privacy and security seriously. You data is collected in order for us to process your free entry, your charity raffle purchase, contact you when you win a prize, and to improve our services.  We use banks, mail houses & hosting providers for the specified purposes only. You can rest assured that your data isn’t sold, exchanged, or given to others for any purpose. You can view our privacy policy on our site for more details.